Frequently Asked Questions

Have Questions? Let us help answer them.

Office

Where are you located?

We are in a little yellow bungalow on South First St, with a big sign that says South Austin Chiropractic. You can find our door under the big sign that says 'Neu Release Massage'.

Do you have parking?

Yes, we have a free parking lot on site.

South Austin Chiropractic and Neu Release Massage share a parking lot with La Patisserie. You can enter our lot through their entrance on Annie St, or our entrance on South First.

Do I need to make an appointment?

We are by appointment only. It’s easy to schedule and manage your appointments online!

Do you accept walkins?

We cannot accept any walkins. You must schedule an appointment to get a massage in our studio.

Can I get a couples massage?

We do not have the facility space to hold couples massages. If you are a couple looking to get some massages, you can schedule two consecutive appointments.

It is also possible to schedule a Neu Release massage at the same time as Swedish and Deep Tissue Massage, but they will occur in separate rooms. If you and your sweetie both wanted to come into the studio, you could schedule concurrent appointments of our two different massage styles.

Policy

Am I supposed to tip? Is it required?

Tipping your massage therapist is always appreciated, but never expected. Your massage therapist is fairly compensated for their time, but gratuity is a great way to express appreciation for their skills, care, and effort.

We encourage 20% if you have the means and you are extremely satisfied with your massage. However, in different circumstances, $10 or $20 is enough to show your gratitude to your massage therapist.

Regardless, our massage therapists are happy about every session and cannot wait to work with you. If you do not want to tip or cannot afford to, it should never hold you back from getting a session with us. We want to help everyone as much as we can!

What's your cancellation and rescheduling policy?

We require 24hrs notice before the original appointment start time to cancel or reschedule any appointment. All cancellations and rescheduling must be done through the appointment confirmation emails.

We strictly enforce our cancellation and rescheduling policy to respect and honor the value of our therapist's time. For cancellations or rescheduling with less than 24hrs notice before the original appointment start time, we charge the full cost of the appointment. Any late cancellations should call or send a text message to give us as much notice as possible.

Can I bring my dog?

Please don't.

In cases of service animals, we can allow a pet into your appointment with you. For all service animals, please give us at least 24 hrs notice via text or email to alert us that you will be bringing a service animal.

Massage Techniques

What is Swedish Massage?

Swedish Massage is the most commonly known massage technique today. Involving long, gliding strokes, it is designed to help you relax and gently unwind muscle tension.

What is Lymphatic Drainage Massage?

Lymphatic drainage massage uses flowing, light to medium pressure techniques from Swedish massage, targeted towards areas with lymph nodes, stimulating lymph movement, and for boosting overall circulation. If increasing lymphatic flow is a massage goal, Swedish massage will provide the gentle and flowing strokes needed to help move stagnant tissue.

What is Deep Tissue Massage?

Deep tissue massage is a massage technique that targets the deeper layers of muscles and connective tissue to relieve pain and help you open up. It uses slower strokes and more pressure than Swedish massage to break up knots and adhesions.

What is Swedish and Deep Tissue Massage?

Swedish Massage techniques can be paired with Deep Tissue techniques for an integrated experience. Combining both techniques into one session, you can get the relaxation of Swedish Massage, with the effective therapy of Deep Tissue.

Here at Neu Release Massage, we balance the Swedish and Deep Tissue in your massage to your goals.

What is Sports Massage?

Sports massage is a massage technique that is designed to help athletes prepare their bodies for optimal performance, prevent injuries, and recover faster from training or competition. It involves a combination of deep tissue massage, stretching, and other therapeutic techniques to improve circulation, reduce muscle soreness and tension, and enhance range of motion, leading to a quicker recovery.

What is Stretch Therapy?

Stretch therapy is a type of manual therapy that involves assisted stretching techniques to increase flexibility, mobility, and range of motion in the body. Lengthening tight tissues, Stretch Therapy can improve overall physical performance and reduce the risk of injury.

What is Thai Massage?

Thai Massage is a fully clothed massage that requires the therapist to use both their hands, legs, and feet during the massage. Performed on a mat on the ground, this combination allows the massage therapist to gain leverage for powerful stretches and deep compressions.

What is Ashiatsu Massage?

In Japanese, “Ashi-” means legs and “-atsu” means pressure, so literally translated as foot pressure. Ashiatsu massage is a deep compression massage that involves the therapist using their feet. This type of massage is also known as “backwalking”. It’s effective for people who prefer a deeper pressure massage.

What is Fijian Massage?

Similar to Ashiatsu massage, Fijian massage is performed with the therapist’s feet. It originated from the traditional healing methods of the Fijian islands. It is a fully clothed massage, performed on a mat on the ground.

What is Neu Release™ Massage?

If you love deep massage, Neu Release™ massage is the next level. Using deeper pressure and integrated stretches, Neu Release™ technique is designed for serious relief.

Combining elements from Sports massage, Stretch Therapy, Thai massage, Ashiatsu massage, and Fijian massage, Neu Release is a clothes-on massage, performed on a mat on the ground, with the therapist using their full body to deliver pressure and stretches. Because it is deeper and more effective than traditional massage, Neu Release is a great fit for active people or anyone struggling with chronic pain.

What is the difference between Swedish and Deep Tissue Massage and Neu Release Massage?

Swedish and Deep Tissue massage are what most people are already used to. The therapist will do long, flowing strokes, along the full body, to promote relaxation and reduce tension.

If you like deep massages and are interested in trying something new, then our signature Neu Release Massage is right for you. It looks a little bit different than Swedish Deep Tissue Massage: you will be fully clothed, on a warm mat on the ground. Integrating advanced deep tissue methods with assisted stretching, Neu Release technique is targeted for deeper pain relief and recovering from chronic tension.

What is Prenatal Massage?

Prenatal massages are full body massages, similar to Swedish massage, but modified to accommodate the safety and comfort of an expecting mother.

Add-on Related Questions

What is Aromatherapy?

Aromatherapy is the use of essential oils to promote mental and physical healing. This therapy can have powerful benefits for relaxation, anti-inflammation, and boosting your mood.

What is cupping therapy?

Cupping therapy stems from practices of Traditional Chinese Medicine, using cups to create local suction on targeted areas of tissue. This technique is know for the highly effective myofascial decompression, to help you open up focused areas of tension.

What is dry brushing?

Dry brushing involves long flowing strokes with a natural bristle brush over the full body. The purpose is for boosting lymphatic flow to help with recovery and gentle skin exfoliation. It can also be extremely relaxing, by stimulating the superficial nerve endings on the skin.

What benefits does CBD cream provide?

CBD cream is great for anti-inflammation. Our CBD cream is combined with Arnica, for an extra boost of pain relief for your muscles and joints.

Optionally, we can add some Peppermint and Tea Tree essential oils to your CBD cream for their added pain-relieving effects.

What is a peppermint scalp massage?

Using a diluted peppermint oil, your massage therapist will spend extra time massaging your scalp. The scalp massage is extremely relaxing, giving you extra time to unwind into the experience. The boost of mint helps you reinvigorate and promotes circulation to the scalp.

Massage Terminology

Trigger Point Release

Trigger point release is a massage technique that targets specific points within a muscle that are causing pain or discomfort. It involves applying pressure to the trigger point for a period of time to release the tension. This technique has been proven effective for relieving pain.

Acupressure

Acupressure follows the points and meridians of Traditional Chinese Medicine. Holistically guided, acupressure points communicate with the full system by connecting through underlying energetic pathways in the body.

The study of acupressure also reveals shared patterns between maps of Western trigger points, showing similar patterns of how tension develops in both systems.

Reflexology

Traditional acupressure points of the foot connect to the whole body. Massaging these points with deep focused pressure on the feet stimulates energy along the meridians, and brings deep relaxation.

Myofascial Release

Myofascial release is a massage technique that targets the fascia, a connective tissue that surrounds and supports muscles, bones, and organs in the body. Fascia can become tight or restricted due to injury, poor posture, or stress, which can cause pain, limited mobility, and tension. Myofascial release involves sustained pressure and stretching of the fascia to release tension and restore movement, which can alleviate pain and improve overall function.

Active Release

Active Release is a technique that requires you to move through range of motion, while the massage therapist is applying pressure to a trigger point. This technique works especially well to help calm down overused muscles from repetitive strain. During active releases, you may integrate new and better movement patterns.

Trager Therapy

Trager Therapy was developed by Dr. Milton Trager as a way to relax muscles by gently rocking the body and joints. Gentle rocking has been shown to have a soothing effect on the nervous system.

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